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Zubex - Copyright 2015 | All rights reserved | Privacy Notice to Customers

PRIVACY NOTICE TO CUSTOMERS



Zubex Industrial SA de C. V. focuses in the production of plastic packaging for the food industry, with offices in Padre Severiano Martinez. 203 Industrial Park Monterrey, Monterrey. N. L., Postal code 64540, phone number (81) 5000 9500, hereinafter referred to as the “RESPONSIBLE”, based upon and in compliance with the provisions of the Ley Federal de Protección de Datos Peronales en Posesión de los Particulares, reports that in virtue of which it is responsible for collecting your personal data, the use that is given to them and their protection, puts at your disposal this Privacy Notice.


Purposes of use of personal data. The personal data that the Responsible collect, either directly, when you provide it to us in the offices of the Responsible person; when the person Responsible requests it by telephone, electronic messages, when you visit our web site and reserve and/or contracts our products or services online; or through other sources permitted by Law, may be among others:



Your personal data will be used for the following purposes: 1) Identification of the person;
2) To provide the product or service you requested;
3) Communicate changes and notifications on products or services contracted;
4) Publicize promotions;
5) To send newsletters and news of relevance in relation to the goods or services;
6) Evaluate the quality of the product or service;
7) To charge the bank cards for the product or service purchased;
8) For collection efforts;
9) To prepare tax and fiscal documentation;
10) Analyze the financial and economic data, as well as any other measures in order to identify the financial capacity, in respect of the credit that is being granted;
11) Conclusion of contracts for the provision of the service;
12) Exercise any judicial or extrajudicial actions that are appropriate to enforce the obligations rising out of contracts or grants.


Measures to limit the use or disclosure of personal data. With the object of limiting the use or disclosure of any personal data, the “RESPONSIBLE” protects such personal data by implementing security, administrative, technical and physical measures. The personal data is managed and protected through the use of databases, managed in computer systems, for which the access is solely and exclusively done by persons designated for such purpose, without allowing its use, consultation, treatment or access from unauthorized persons. The “RESPONSIBLE” has implemented policies and internal procedures applicable to its staff, through which the personal data are used by a minimum number of people, limiting the use of the means of reproduction, and generating the obligation to destroy all those copies or reproductions of documents containing personal data that are not strictly necessary for the proper performance of the functions of the staff of the “RESPONSIBLE”, as well as the prohibition to extract from the offices of the “RESPONSIBLE” any type of information that contains personal data.


Transfers of personal data. Your personal data may be transferred and treated within and outside the country, by persons other than the Responsible for non-commercial purposes, mainly:


We will not transfer your personal information to any third party without your consent, except as provided in article 37 of the Ley Federal de Protección de Datos Peronales en Posesión de los Particulares. In all cases, the “RESPONSIBLE” will release to the third parties the content of this privacy notice.


Use of cookies.
With the desire to provide a better service, the “RESPONSIBLE” may use cookies. Cookies are data files that are automatically downloaded and stored on the hard disk of the computer equipment of the user when browsing a specific web page that allows you to exchange information between the site and the user's browser. Also, the web beacon is a visible or concealed image inserted within a web site or e-mail, which is used to monitor the behavior of the user in the media. These cookies and/or web beacon can be disabled. To learn how to do this, send an e-mail to customerservice@zubex.com


Means to exercise the rights of access, rectification, cancellation or opposition (ARCO).
You as the Owner of the personal data enjoy the rights of access, rectification, cancellation and opposition provided for in Chapter II of the Ley Federal de Protección de Datos Peronales en Posesión de los Particulares. To exercise any of these rights, the Holder must submit to the “RESPONSIBLE” a request which must be accompanied by the following: the Holder's name and address or other means for the “RESPONSIBLE” to communicate his / her response; the documents proving their identity, or in your case the representation of the Holder; clear and precise description of personal data in respect of which it seeks to exercise any of the rights listed above, and any other item or document that facilitates the location of personal data. In the case of requests for correction of personal data, the Holder must indicate, in addition, as previously noted, the modifications to be made and provide documentation supporting your request. The applications to which reference is made will be serviced by the Customer Service Department of the “RESPONSIBLE” and should be sent via e-mail to customerservice@zubex.com or by writing to the address of the “RESPONSIBLE” designated in the first paragraph of this Notice. The applications will be analyzed and in case it proceeds, you will be communicating through e-mail or address for this purpose we have provided, within 20 days following the receipt of their applications with the purpose of enforcing any of the rights listed above.


In the event that we don´t obtain your express opposition to having your personal data transferred in the manner and terms described above, we will understand that you have granted us your consent.

Modifications to the Privacy Notice.
Any modification to this Privacy Notice may be consulted in www.zubex.com.

With the purpose of providing you with correct information, please fill out the following form:
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